If your report states “Please allow us to add risers”, then the technician has found one of the following issues:
- The current access is not at finished grade of the landscaping. This means that every time we access the system, the dirt and debris are falling into the tank. Also bringing the access points above grade will help prevent water infiltration from water run off.
- Your current lid is not able to be secured. This is a safety and liability issue. If we can’t easily secure your lids, then we and/or you may be liable if something bad happens because a dog or child accidentally falls into the tank. It is also State Law! Please allow us to fix these issues immediately.
This can be done at your next scheduled inspection, but does require authorization from you to repair.